Delivery & Returns

Shipments and Returns

Shipping is FREE on all items unless otherwise indicated.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and delivery without signature.

Policies

  • Items can be returned for a full refund with 7 days of the delivery.
  • Items can be returned for a full store credit or exchanged within 15 days of delivery.
  • Sale items cannot be exchanged or returned at any time.
  • We will only accept returns for items that have not been worn, altered or washed. All tags must be attached.
  • Upon the receipt of returned items Deborah Veale reserves the right to deny return if the items does not meet return policy requirements.
  • Shipping and handling charges for returned items are non-refundable unless we have made a shipping error.

Shipping Errors or Damaged Goods

In the event that we incorrectly processed an order or the very unlikely event that you received a damaged or defective item, we will gladly replace or take back that item for a full refund at our expense. Deborah Veale will provide a pre-paid shipping to return for orders shipped within Ireland customerservice@deborahveale.ie

Items Purchased At Other Locations

Items purchased at department stores or at any other store selling Deborah Veale pieces cannot be returned to deborahveale.ie